Quick Start

From a new account to an active subscription in six steps. Your progress is remembered in this browser as you work through them.

What this guide covers

This is the subscriber journey that is implemented today: signup, verification, plan selection, payment and portal account setup. Configuring clinical workflows happens inside the customer portal and is not covered here — see Platform Configuration for what is and is not yet documented.
Your progress…

  1. Step 1: Start your 30-day trial

    Begin on the signup page. No card is required to start, and the trial covers the tier you select.

    • Enter your full name, facility name, email, phone number and role.
    • Role options are Doctor, Administrator or CMD. The role you pick travels with your account to the portal.
    • Use an email address you can read now — the next step sends a code to it.
    Go to signup →

  2. Step 2: Verify your email address

    A six-digit code is emailed to the address you entered. Enter it to confirm the address is yours.

    • The code is valid for 10 minutes. Request a new one rather than retrying an expired code.
    • Use the resend link if the message has not arrived after a minute; check spam before resending repeatedly.
    • If the code cannot be delivered, signup continues to plan selection instead of stranding you on this step.
    How verification works →

  3. Step 3: Choose your plan and billing cycle

    Pick the tier that matches your facility, and choose monthly or annual billing. Annual is discounted against twelve monthly payments.

    • Starter, Professional and Enterprise are self-serve. Chain is priced per deployment and routes to sales.
    • Pricing is based on facility size, not patient volume, so your bill does not move with how busy you are.
    • Your selection starts the trial clock and is carried through to checkout.
    Compare plans →

  4. Step 4: Subscribe through Paystack

    Checkout totals your first period, the one-time setup fee and 7.5% VAT, then opens Paystack to take payment in naira.

    • The setup fee is 1x, 2x or 3x the monthly price, chosen on the checkout page.
    • Pay by card, bank transfer, USSD or QR.
    • The order summary itemises every line before you pay — plan, setup fee, any annual discount, and VAT.
    Go to checkout →

  5. Step 5: Create your portal account

    Once payment is confirmed server-side, you receive a one-time link that creates your portal account with the purchased plan already applied.

    • The success page offers the link as soon as the confirmation arrives, usually within seconds.
    • The same link is emailed to you with your receipt, so you are not dependent on keeping the tab open.
    • It can be used once and expires after seven days.
    How the handoff works →

  6. Step 6: Confirm everything landed

    Check the three things that tell you the subscription is properly active.

    • A receipt email itemising plan, setup fee, VAT and total, with your payment reference.
    • The payment reference shown on the success page matches the one on the receipt.
    • Your portal account exists and shows the tier you paid for.

Next steps